LML Return, Exchange and Refund Policy

Cancellation Policy: Customers have 24 hours to cancel an order or until the order has shipped.  Cancellations are not allowed once an item has been shipped. Once an item has shipped, the customer should refer to the return policy.

“Special Orders” have 24 hours to cancel.

Little Miss Liberty’s return policy

Returns must be requested within 3-5 days of receipt. Re-pack the product in the original box. All returned products must be in the original condition with all packing material and instructions. We cannot issue a full refund if any items do not meet these conditions. We will not accept any returns sent COD. *Special Order* items can not be returned- Such as All Christening Gowns.

Policy on items damaged in shipping

Should damage occur during shipment, do not refuse any shipment. Leave the merchandise in the original container and contact the delivering carrier and Little Miss Liberty at (310) 843-0900 within 3-5 days. You will be advised by an LML agent as to subsequent procedures.

Exchange policy

Exchanges can only be made on items of equal or greater value and must be approved by Customer Service; the restocking fee is waived on all exchanges. We can not accept any exchanges or returns on the following items: custom bedding or furniture, christening gowns, all sale items, holiday themed items after the holiday, any used, worn or cleaned items, and any cut yardage. For complete return/exchange instructions please call or email us at support@uniquebabysboutique.com

Refund policy

Refunds and/or exchanges on any items must be made within 14 days of purchase. However, damaged items must be reported within 3-5 days of receipt. Once the original item is returned and processed, your credit card account will be credited for the full amount minus a restocking fee within 30 days of package being received, accepted and quality checked at our returns department.

Once the material has been ordered for a Custom Order, Client is responsible for material(s) even if the order is cancelled. Please note that shipping charges are not refundable. We can only refund shipping costs if the return is a result of LML error.

Can I Return linens?

For the purposes of public health and safety, and in conformance with State laws, items of personal hygiene when sold at retail may not be accepted for return or exchange after having left the premises from where they were sold. No exchanges on any item that has been laundered or dry-cleaned.

Warranty on your cribs

Little Miss Liberty Round Crib Company agrees to repair or replace (at its discretion) any missing or defective parts within the first 30 days of ORIGINAL purchase. Little Miss Liberty reserves the right to refuse free repairs or replacement of parts damaged by retail display of the crib or user mishandling. For repair or replacement parts please contact your authorized Little Miss Liberty retailer or call 1-800-RND-CRIB toll free. Before making your call, please be prepared to provide the Round Crib model number, original purchase date, part description and proof of purchase. This guarantee applies only to original purchase.