Where do you ship?
In the United State and some items can be shipped internationally.  If you are interested in an item being shipped internationally please contact us.

How long will it take to receive my order?
Each item states about how long it will take to ship.  If nothing is stated it will take about 7-10 business days.  We work to get you your items as quickly as possible because we want to satisfy you the customer.  If an item is out of stock or is going to take longer to receive then anticipated we will contact you and keep you updated of the delays.

How are my items shipped? 
Many of our items are shipped Fed Ex, UPS or USPS ground.  All Furniture is going to ship Freight, and we will contact you as soon as we know when the item is going to ship and be delivered to you.

How much does it cost to ship my items?
Free Shipping in the US - 48 Continental States.  All Furniture outside the lower 48 States may inquire a shipping fee.

What are your accepted Methods of Payment?
We accept Visa, MasterCard, Discover and PayPal.

What if my shipment is damaged?
Damaged shipments from handling must be claimed with the freight carrier. If any cartons are missing or damaged, be sure to note this on the freight bill. If you notice concealed damage after the driver has left, keep all the packing and call the freight carrier to return and inspect the damage and file a claim. We are not responsible for damage caused by the freight carrier.

What if there is a manufacturers Defect?
If a product appears to have a manufacture’s defect, email our Customer Service department for instructions returns@uniquebabysboutique.com  Do not return products to us without first contacting us to receive instructions. If an item is to be returned to us due to manufactures defect, you must first receive a Return Authorization Number. No packages will be accepted without a Return Authorization Number written clearly on the package.

What is Unique Baby's Boutique Return Merchandise Policy?
Permission for any return merchandise must be secured from our return department. You have 30 days from the ship date to receive refunds. You must email the refund request to support@uniquebabysboutique.com (with "RETURN" in the subject field), at which time the return authorization number (RA#) with return instructions will be sent to you. No packages will be accepted without a Return Authorization Number written clearly on the package. Products being returned must have a RA# issued before returned.

If you received a different product than initially purchased, the item must be returned with the following:

• All original contents (product, manuals, instructions, etc.).
  
• Original packaging.
  
• Original invoice or receipt.

Once a return is authorized by our return department you should:

1. Return the item to the address given to you by our return department.
2. Write the Return Authorization Number clearly on the box or package.
3. Keep your shipping records for proof of shipment in the event of loss of returned merchandise. Returns shipped via U.S. Postal Service (U.S.P.S.) or with a value of over $100.00 should be insured. We can not be held liable for return merchandise that does not reach our return department.
   

Can we refund shipping costs?
Only if the return is a result of our error. You are responsible for all freight charges on shipments that are refused or returned with no fault on our part. We are not responsible for incidental or consequential damages or losses to defective products, errors in shipping your order, or other errors. The limit of our liability is the replacement cost of any item you purchase from us.

Any other Questions not answered here please Contact Us!